Terms & Conditions – Sindybad Marine Supplies &Tugboat Services

Terms & Conditions – Sindybad®

1. Introduction

Welcome to Sindybad®. By accessing or using our website (www.sindybad.co) and services, you agree to comply with and be bound by the following Terms & Conditions. If you do not agree, please do not use our services.

2. Company Information

Sindybad® is a registered company based in Muscat, Sultanate of Oman, providing industrial, marine, logistics, and procurement services across the GCC and international markets.

3. Scope of Services

Sindybad® provides, but is not limited to:

Industrial and marine product supply
Procurement and sourcing services
Logistics and freight solutions (land, sea, air)
Bulk material supply (e.g., aggregates)

All services are subject to availability and confirmation.

4. Quotations & Orders

All quotations provided by Sindybad® are valid for a limited period unless otherwise stated.
Prices are subject to change based on supplier pricing, availability, and market conditions.
Orders are confirmed only upon written acceptance and/or receipt of agreed payment terms.

5. Payment Terms

Payment terms will be specified in the quotation or invoice.
Sindybad® reserves the right to request advance payment.
Failure to make payments on time may result in delays, suspension, or cancellation of orders.

6. Delivery & Lead Time

Delivery timelines are estimates and may vary due to external factors such as supplier delays, customs clearance, or regional conditions.
Sindybad® will make reasonable efforts to meet delivery schedules but shall not be held liable for delays beyond its control.

7. Returns & Cancellations

Returns are subject to approval and must be requested within a reasonable timeframe.
Customized or special-order items are non-refundable unless defective.
Cancellation of confirmed orders may incur charges depending on procurement status.

8. Product Information

Product descriptions, images, and specifications are provided for general reference.
Actual products may vary slightly based on manufacturer updates or availability.

9. Limitation of Liability

Sindybad® shall not be liable for any indirect, incidental, or consequential damages arising from the use of its products or services, including but not limited to delays, loss of business, or operational disruptions.

10. Intellectual Property

All content on this website, including text, logos, and images, is the property of Sindybad® and may not be used or reproduced without prior written consent.